Description
How can I cancel an order?
You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email OrderConcellation@AFTYA.com and we’ll help find an alternative solution.
I accidentally canceled my order, can I resume it?
If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email Contact@AFTYA.com if you have any questions — we’re here to help.
I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at
OrderConcellation@AFTYA.com (and include your original #GLO order number) and we’ll take a look!
I don’t see the option to self-cancel! How can I cancel my order?
If you’ve placed an order contains a gift card, please email OrderConcellation@AFTYA.com as soon as possible (including your # order number and cancel/change request) and we can help.
Get in touch with us today, whatever your query. Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here.
You can call us at +12015782860
Monday to Friday : 9:30AM-6:30PM - Saturday: 9:30AM-5PM, email us Contact@AFTYA.com
or use the form below:
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
QUESTIONS & ANSWERS
Ask a Question-
Can children use scan translation during class time without making a sound?
Turn off the sound on the device and use scan translation. The supported languages are Chinese,Cantonese,British (American),Arabic (Egypt),Denmark,German,Spain,Finnish,French (France),Italy,Japanese,Korean,Dutch,Polish,Portugal,Russia,Sweden,South Africa,Indonesia,Malaysia,Catalonia (Spain).Czech Republic,the Philippines,Croatia,Iceland,Lithuania,Hungary,Bokmar, ,Norway,Romanian,Slovakia,Slovenia,Vietnam,Turkey
,Greek,Bulgaria,Serbia,Ukraine,Persian,Hindi,Thai,Tamil,Estonia,Azerbaijan,Belarus,Nepal,Bengali,Latvia,Mongolian (China),Urdu,Uzbek,Kazakhstan,Kirkistan,Macedonia,Marathi (India),Pashto -
Can this be used with someone who has poor vision to read out loud what is scanned? Read in English and say out loud in English
Yes, our product has the functions of Aduio Translation and Smart Recording, which is very suitable as a gift for the elderly, children or students with visual impairment. The product has 112 Chinese languages, and the scanning and translation accuracy rate is more than 98%, which is easy Solve the reading translation.
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What are the 55 languages?
The supported 56 languages is: Chinese,Cantonese,British (American),Arabic (Egypt),Denmark,German,Spain,Finnish,French (France),Italy,Japanese,Korean,Dutch,Polish,Portugal,Russia,Sweden,South Africa,Indonesia,Malaysia,Catalonia (Spain).Czech Republic,the Philippines,Croatia,Iceland,Lithuania,Hungary,Bokmar, ,Norway,Romanian,Slovakia,Slovenia,Vietnam,Turkey
,Greek,Bulgaria,Serbia,Ukraine,Persian,Hindi,Thai,Tamil,Estonia,Azerbaijan,Belarus,Nepal,Bengali,Latvia,Mongolian (China),Urdu,Uzbek,Kazakhstan,Kirkistan,Macedonia,Marathi (India),Pashto